Mark Richards has been at Pacific Coachways for 15 years as its Director of Maintenance. He brings with him 45 years in the transportation industry. His favorite part of the job is that there is never a dull moment; the team is always on its toes trying to improve upon the customer experience.

Mark wants potential travelers to know Pacific Coachways puts safety as its top priority. “We are set apart from our competitors in our commitment and dedication to the work we do. Everyone has a strong work ethic and takes pride in our work,” says Mark.

Mark looks forward to many pot lucks and Christmas parties to come for Pacific Coachways. “Not only are the holidays a busy time of year and we get to see more cheery, happy customers on-board our buses, but it is a fun time for the team as well,” says Mark.

In his off-hours, Mark is a husband, father, a filmmaker, a state and nationally awarded mechanic. He loves being able to apply his skills at home as well as at work.